Privacy Policy

Last updated: 25 September 2026

This policy explains what information SpaceVerse Studio (Spaceverse Ltd.) collects through spaceverseltd.com, why we collect it, and what we do with it. It applies to everyone who visits the site or submits an enquiry through it.

Information we collect

Information you give us. When you send an enquiry we collect your name, mobile number, and — if you choose to give them — your email address, project type, location, plot or floor size, project stage and message. If you used the fee calculator, the package and estimate you selected are included.
How you found us. With your enquiry we record the page you sent it from and, where available, the website or campaign that referred you (for example an Instagram link), so we know which of our channels are useful.
Technical information. Our hosting provider records standard server logs, including IP address, browser type and pages requested, for security and diagnostics. We keep a short-lived, anonymised count of enquiries per connection to block spam.
No payments. Sending an enquiry through this website is free. We do not take payments or collect card or mobile-wallet details on this site.

How we use it

To respond to your enquiry and schedule a consultation.
To prepare quotations, drawings and design proposals you have asked for.
To keep records required for accounting and tax purposes.
To maintain the security and performance of this website.

We do not sell, rent or trade your information. We do not send marketing email unless you have asked us to.

Sharing

We share information only where it is necessary to deliver the service you asked for — for example with our email, hosting and messaging providers (such as WhatsApp, if you choose to continue the conversation there). We may also disclose information where required by Bangladeshi law or a valid order from a competent authority.

Project imagery

Drawings, renders and photographs of completed work are published on this site as portfolio material. Where a commission is confidential, imagery is published only with the client's written agreement, and identifying details can be withheld on request.

Retention

Enquiry records are kept for as long as needed to serve you and to meet our legal and accounting obligations. You may ask us to delete your enquiry record at any time, subject to those obligations.

Your choices

You can ask us to see, correct or delete the information we hold about you, or to stop contacting you. Write to admin@spaceverseltd.com and we will respond within a reasonable period.

Cookies

We may use Google Analytics, the Meta (Facebook/Instagram) Pixel and Microsoft Clarity to understand which pages and campaigns help people find us and to measure enquiries. These services set cookies and receive information about your visit, such as pages viewed and the device and browser used. When you send an enquiry they are told that an enquiry was made, with the project type and district, but never your name, phone number, email address or message. You can block these cookies in your browser settings or with a content blocker, and the site will keep working. Your browser also stores a small session record of how you arrived at the site, which is attached to your enquiry and cleared when you close the browser.

Children

This site is intended for business use by adults. We do not knowingly collect information from children.

Changes

We may update this policy. The revision date at the top of the page will always show when it last changed.

Contact

Spaceverse Ltd.
House-1032, Road-09, Avenue-08, Mirpur DOHS, Dhaka, Bangladesh
admin@spaceverseltd.com
+880 1571-712253